Cloudways Review From A Real User

Cloudways Review Summary

The website where you read this article is being hosted in Cloudways. I have been using Cloudways for a few months and doing a lot of testing on its performance. As their real customer here is a review about their cloud hosting.


cloudways review
Speed Performance


As a real Cloudways customer, I am really satisfied with their service. The uptime is excellent, the speed was really fast, usability is also good even for beginners, the pricing is okay a bit expensive because it is a cloud hosting, and their support team was a real deal. Fast response and never disappoint me when I need help.

The only thing that I don’t like was the lack of free business email. But overall Cloudways was really worth trying.


Cloudways Pros And Cons


  • 24/7 Support
  • User-Friendly Dashboard
  • Beginners Friendly Setup
  • Blazing Fast Cloud hosting
  • Flexible Pricing
  • Scalable Resources


  • NO Free Webmail
  • NO File Manager

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Table of Contents

I have been using Cloudways for about a few months. It happened when my website suffer from some errors in my previous web hosting provider. My website traffic is growing and the previous hosting plan can’t handle my website’s growing traffic. 

When searching for new hosting for my website, I find a popular cloud hosting called Cloudways. I did some research about this cloud hosting, and I heard a lot of good things about Cloudways. I feel curious and want to try it for myself, so I decided to host my own website on Cloudways.

In this article let me share with you my own experience with Cloudways. As a real user, I do a lot of testing on how fast Cloudways was. I also have a lot of time to test Cloudways, since the website where you read this article is currently hosted in Cloudways. 

How do I test Cloudways Hosting?

I have tested Cloudways using three kinds of popular speed tests GTmetrix, Pingdom Speed Test, and most importantly the PageSpeed Insight.

Note that the website that I’ve been testing was the same website that you reading this article. It was loaded with articles, videos, real-world website traffic, and ads which are perfect in a real-world test. The ad that I have been using is Ezoic, which a lot of publishers are complaining slows down their websites.

In this kind of setup, it will be more challenging for Cloudways and more accurate compared to when testing a dummy site.

I will also change my website theme to Astra pro because Cloudways users can use Astra pro for free for one year. Astra theme is also known as one of the fastest WordPress themes. I will also show you the result of using Cloudways and Astra pro theme in the speed test result below.

Cloudways Performance Speed Test

GTmetrix Speed Test Result

Below is the screenshot of the speed test result in GTmetrix when using Cloudways. My website speed changed significantly after using Cloudways. At the time of that testing, I haven’t used any caching tools, I also deactivate the ads.

The result that you’ve seen is based only on the Cloudways performance, with no caching tools, no CDN, and no ads. I will show you the speed test result after I activated the Ezoic ads later.

gtmetrix speed test result with cloudways good for wordpress
GTmetrix speed test results without CDN, caching, and ads.

PageSpeed Insight Result

Below are speed test results for mobile using PageSpeed Insight. I’m not also activated the ads on this result as I did in the GTmetrix test.

speed insight with cloudways
Cloudways Review From A Real User

Those two results are based on Cloudways performance with no ads and using my old WordPress theme. I redesign my website using Astra pro, which Is why you will notice that my website looks a bit different compared to the two screenshots.

Now I will show you the result of the speed test with ads and without ads using GTmetrix, PageSpeed Insight, and Pingdom with Cloudways plus Astra pro.

GTmetrix Result With Cloudways And Astra Pro

Homepage Test Result With Ezoic Ads

cloudways test gtmetrix with ads
Cloudways Review From A Real User

Homepage Test Result Without Ezoic Ads

Cloudways test result on homepage without ads
Cloudways Review From A Real User

Article Speed Test Result With Ads

article test with ads
Cloudways Review From A Real User

Article Speed Test Result Without Ads

article gtmetrix result without ads
Cloudways Review From A Real User

You can see from the test that on the homepage there is a little bit of difference from the result. It is because I didn’t allow any ads on my homepage. But compared to the homepage, you can see the difference in the article, since it’s quite heavy— a 5000+ word article loaded with images, video, and ads.

PageSpeed Insight Test With Cloudways and Astra Pro

Homepage Test Mobile

pagespeed insight homepage test with ads in mobile
Cloudways Review From A Real User

Homepage Test Desktop

homepage test pagespeed insight with ads
Cloudways Review From A Real User

Article Test With Ads Mobile

pagespeed insight test mobile with ads
Cloudways Review From A Real User

Article Test With Ads Desktop

page speed insight test article with ads desktop
Cloudways Review From A Real User

Article Test Without Ads Mobile

article test pagespeed insight without ads mobile
Cloudways Review From A Real User

Article Test Without Ads Desktop

article test pagespeed insight without ads desktop
Cloudways Review From A Real User

You can see from the image that I only test the homepage once on mobile and desktop. It is because I didn’t enable ads on my homepage, even if I test the homepage with ezoic ads on and off the result are almost the same.

In our second test, I use a 5000+ words article with a 15-plus image and a video. Compare to my previous hosting, my website truly improve using Cloudways. Although the result doesn’t get a perfect score, it can still be improved with some optimization.

If youre using a faster ad provider the result can be much higher, it just happens that I’m using ezoic, and it’s hard to get a perfect score in page speed insight using ezoic ads. I just can’t leave ezoic right now since they provide higher earnings compared to AdSense.

Pingdom Speed Test With Cloudways And Astra Pro

Homepage Test

pingdom homepage test
Cloudways Review From A Real User

Article Test

article test in pingdom
Cloudways Review From A Real User

The screenshot above is from our last speed test using Pingdom. You will notice that I only have two screenshots, one from the homepage and one from the article. It was because Pingdom automatically block ads from their speed test. Doing a separate test with or without ads is unnecessary.

Based on the three separate speed tests, I can conclude that Cloudways really improved my website speed compare to my previous host provider. Although It falls short of the result by not hitting atleast a 90+ score in PageSpeed Insight with the article, this can still be improved by switching to a faster ad provider.

Overall I’m really impressed with how my website speed improve. Cloudways performs really well in terms of speed performance.

Cloudways Uptime

Cloudways like other web hosting provider promises to deliver a 99.9% uptime. After using Cloudways my website only experienced downtime on only one occasion, and it was because of the issue with Cloudflare on June 21, 2022. Technically the downtime issues have nothing to blame on Cloudways. So in other words Cloudways has been able to deliver its promise of 99.9% uptime.

How is Cloudways Able to Provide 99.9% Uptime?

Cloudways is a cloud hosting and cloud hosting is reliable when it comes to uptime. It was because cloud hosting is composed of multiple physical servers. Even if one server goes down, the others can handle the load of your website.

Cloudways cloud providers are the best in the industries like DigitalOcean, VULTR, Linode, AWS, and Google Cloud. Becuase of that, you can ensure that your website will have a 99.9% uptime.

Is Cloudways For Beginners?

Cloud hosting is not for beginners, hosting a website on another Cloud hosting is a huge learning curve. A lot of things are complicated for beginners. I’m a publisher and a webmaster, and I manage this website of mine alone.

I do all the stuff like writing, editing, and everything you see on this website is created by me. I can’t afford to spend a lot of time and do all the complicated stuff on migrating my website to another cloud hosting with a more complicated setup.

This is why instead of directly trying to host my website in some cloud provider like DigitalOcean, or Google Cloud I try to host my website on Cloudways. Because setting up a website in a premium cloud provider like the DigitalOcean or Google Cloud by the use of Cloudways was as easy with just a few clicks of a button.

Another user-friendly feature was their managed one-time free website migration, once you decided to migrate your website on Cloudways you have two options, to migrate it yourself or avail of their one-time free manage migration, all you need to do is to request a manage migration, fill up the necessary information, then wait for the process to complete.

If you also want to start a WordPress website on Cloudways it is as easy as one click of a button. Follow this short video tutorial below on how you can easily install WordPress in Cloudways.

What Is Cloudways?

Some people mistake Cloudways hosting as a cloud provider but they are not. Cloudways is a kind of technology that gives a solution to eliminating the complexity of cloud hosting. Instead of hiring a developer or learning some commands in traditional cloud hosting, Cloudways make everything easy with just a few clicks on their dashboard.

How Does Cloudways Work?

Cloudways hosting works by featuring top-of-the-line cloud providers like DigitalOcean, Vultr, Linode, AWS, and Google Cloud in their platform. Instead of going directly to each cloud provider and learning all the complex stuff just to host your website. Cloudways make it much easier for all users, all you need to do is go to Cloudways, choose from premium cloud providers, and set up the server and Wordpres with just a few clicks.

Cloudways Memory Limit

I know some of the users want to know about its memory limit. I have personally asked Cloudways representatives of what are the memory limit of their cloud hosting. They give me some information and a link to their article guide about memory limits.

They also told me that the default memory limit is 256MB but you can adjust it depending on your server. If you have a 1GB of RAM server the recommended value is less than 512MB, for a 2GB of RAM server the recommended value is less than 1024MB, and for the 4GB of RAM server and above the recommended server is 2048MB. If you are a beginner and you want to know more about memory limits, Considered reading the article: PHP Memory Limit and Why Do You Need Them?

Cloudways WordPress Installation Video Tutorial

Installing WordPress in Cloudways was easy. All the processes can be done within just a few clicks. Watch the video tutorial below to learn more about WordPress installation in Cloudways.

Cloudways Promo Code

mirageportal logo crop

You can use the special promo code that Cloudways gave to me. By using this Cloudways promo code you can have 10% OFF on your first three months of using Cloudways.

Just click activate deal and type “MIRAGE10” in the Coupon box in Cloudways.

Cloudways Pricing

cloudways review, pricing
Cloudways Review From A Real User

Now let us talk about the pricing. Before I try Cloudways, I first surf the internet and find some cloud web hosting for my website, I visit Google cloud hosting website, Amazon Cloud, and DigitalOcean, but I don’t know how to compute the cost per hosting from those websites.

As a complete beginner in Cloud hosting at that time, I could not even use their price calculator because I don’t know how to use it when I visit Cloudways and their website, and I can easily decide because of their hosting plan.

Not just that, but their scalability feature is what more I like on Cloudways. You can easily adjust the resources that you need on your website, you will only pay based on what you used, not like on other web hosting where when you choose a plan you’ll gonna pay for the plan, even if your website used the allocated resources or not.

In Cloudways even if you choose the desired plan but didn’t use the allocated resource in a month you will only pay based on what your website consumes.

Vertical Scaling

cloudways vertical scaling, cloudways review
Cloudways Review From A Real User

Cloudways pricing has what they called vertical scaling, it is the most efficient way to scale up your budget based upon how many resources you’ll need, you choose your resources like RAM and storage and you will pay what you consume every month.

Vertical scaling gives freedom to adjust your resources whenever you need to, Cloudways is truly one of the most flexible pricing that you can find in web hosting.

Pricing may range from about $10/month to $274.33/month based on the cloud provider that you will choose. A bit of advice if you are a beginner and your site is not that huge yet, always considered to choose a lower plan at first to save some money.

Besides, you can just easily adjust the vertical scaling when you’re site started to grow its traffic and you need more resources.

I ask one of Cloudway’s representatives how much monthly traffic their lowest plan can cater to, and they said that it is good for a website with 20,000 monthly traffic, so if you are just started a website It doesnt need to go all in their most expensive plan, beside you can easily adjust the resources that you’ll need as your visitors started to grow.

Cloudways Review Infographics

cloudways review infographics

Cloudways WordPress Review Video

Cloudways Features

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Cloudways Review From A Real User

1 Click Fast Server and WordPress Installation

1 click server and wordpress installation in cloudways
Cloudways Review From A Real User

If you are planning to start a WordPress Website on Cloudways and if you are a beginner, you will surely like these features.

In some cloud hosting setting up a server and installing a WordPress Application is really frustrating for beginners, there is a lot of technical stuff that you need to do, but in Cloudways everything can be done with just 1 Click of a button.

If you don’t, believe me, you can try it for yourself, but honestly, everything can be set up in just one click, all you need to do is choose a plan and click the button, and you are done, the server and WordPress will be installed.

Free Astra Pro For 1 Year

Astra pro free
Cloudways Review From A Real User

This is a feature that I was surprised about in Cloudways, I host the website Mirageportal on Cloudways a few months ago and honestly, I don’t even know about Cloudways and Astra partnership.

Just one of Cloudway’s representatives send me an email and inform me that Astra and Cloudways have a partnership and all Cloudways users can use the Astra Pro theme for free for a whole year. If you are a complete beginner in WordPress and you are not aware of Astra, it is the fastest WordPress theme that you can use today.

If you are not aware, there is the free version of Astra which is already good for a free WordPress theme, even for a free Astra theme you will benefit from its speedy performance, but a free version offers fewer features, especially in customization.

You can create a basic-looking website from the free version but a pro version of Astra enables you to use all of its features to create a stunning and professional-looking website which you can use for free when you host your website in Cloudways.

The free Astra pro version can be used not just for one website but for unlimited websites for free in one year, a truly useful feature especially if you planning to create multiple websites. This website Mirageportal was not using an Astra theme when I first migrate it to Cloudways, but now that I learn that Cloudways users can use Astra pro for free I changed my theme to Astra just to try it for myself.

If you want to try Cloudways and Astra pro on your website, just visit their website using the button below.

Cloudways Customer Support

Another thing that I truly appreciate about this company was its 24/7 customer support. Since Cloudways is a managed cloud hosting platform, there is always 24/7 customer support that you can ask for help anytime.

As a web owner, I have made some mistakes on my website that cause some errors, but their support staff never failed me to fix those errors on my site. They usually respond in just 3 mins, but if you want a more faster response time for all our queries you can purchase their premium support add-ons.

These add-ons will give you a dedicated account manager, a private slack channel, direct phone support, and more faster response time. It is like you have your own technical team that will manage your cloud server in Cloudways.

For me the standard 24/7 support is enough, it is fast and fixes all the issues when I need help. Advanced and premium support is for those with a huge website that every minute is critical for their business, but for most users’ standard 24/7 support is enough.

1 Click Free SSL

cloudways free SSL, cloudways review
Cloudways Review From A Real User

Not all web hosting offers free SSL in all their plans, In our cloud hosting all their plans have a free SSL, although this is not recommended If you already have one when you migrate your site to Cloudways, for others that are just starting up, a free SSL is a good option.

In comparison to my previous hosting, they also offer free SSL, but installation is really hard for beginners and cause some mixed HTTPS result on my website, some of my pages are HTTPS and some are not, which force me to use a third-party software just to convert all my page to HTTPS.

What is good about Cloudway’s free SSL was how easy to use it, you can convert all your page into HTTPS with just 1 click of a button, all you need to do is to place your domain names click save and you’re done.

My previous hosting, it gives me a lot of headaches since I was a beginner back then and I couldn’t find a solution on how to properly install SSL on my website, which can be done in just one click in Cloudways, I wish I’m using Cloudways when I was just a beginner, It will save me a lot of time.

Block Storage

Another unique feature of this cloud hosting was the block storage, in some other web hosting what plan you choose is what you will get, in case you want to add some storage you will need to change to the other plans, but thanks to Block Storage you can add storage without the need to change without changing other server parameters.

1 Click Backup and Restore

cloudways 1 click backup and restore
Cloudways Review From A Real User

This cloud hosting also offers one-click backup and restore in case you need a backup for your website, in some other cases if you need to get some backups on your website it might give you an extra cost by purchasing premium backups for your website, which you can get for free in Cloudways.

The backup that you will create will allocate the storage of your server so always make sure that you always monitor your storage when creating a backup.

Free Premium Caching Plugin

breeze cloudways
Cloudways Review From A Real User

In case you’re using WordPress instead of purchasing a premium caching plugin, Cloudways will give you a free premium caching plugin called ”Breeze”.

Cloudways Breeze has a lot of features that you will need for your WordPress websites like file compression which give you the option to minify HTML, Javascript, and CS.

It also features image compression, Gzip compression, and more, thus the kind of features that you can usually get on a paid premium plugin.

If you want to see its full features you can visit its official website.

Premium Cloud Hosting Provider

cloudways cloud provider
Cloudways Review From A Real User

As I constantly say cloud hosting is a huge learning curve and not for beginners. Hosting a website directly on some cloud hosting like DigitalOcean, Google Cloud, and Amazon Cloud was hard if you are new to cloud hosting. But not in Cloudways– with the help of their technology you can host your website with this premium cloud provider with ease.

Cloudways Location

Cloudways’ headquarter location is in Mosta, Malta in Europe. They have 280+ employees from 20+ different countries. Their headquarter might be in Europe but they have 65+ data centers from different part of the world offered by their cloud hosting partner.

Cloudways Servers- Cloud Servers Location

Below is the list of their data centers’ locations based on their cloud provider.

DitigitalOcean Data Center Location in Cloudways hosting

USA: San FranciscoNetherlands: Amsterdam N/ASingapore: Singapore
USA: New YorkGermany: FrankfurtIndia: Banglore
Canada: Toronto

AWS Data Center Location In Cloudways Hosting

USA: OregonGermany: FrankfurtAustralia: SydneySingapore: Singapore
Canada: MontrealSweden: StockholmJapan: Tokyo
Brazil: Sao PauloIreland: IrelandIndia: Mumbai
Canda: ParisItaly: MilanChina: Hongkong
USA: Us N.VirginiaSouth Korea: Seoul
USA: CaliforniaBahrain: Bahrain
USA: Ohio

Google Cloud Data Center Location In Cloudways Hosting

USA: OregonGermany: FrankfurtAustralia: SydneyJapan: Tokyo
Canada: MontrealBelgium: BelgiumSingapore: Singapore
Brazil: Sao PaoloNetherlands: NetherlandsIndia: Mumbai
USA: IowaFinland: FinlandChina: Hong Kong
USA: South CarolinaChina: Taiwan
USA: N.Virginia
USA: Las Vegas

Vultr Data Center Location In Cloudways Hosting

USA: SeattleNetherlands: AmsterdamAustralia: SydneyJapan: Tokyo
USA: Silicon ValleyGermany: FrankfurtSouth Korea: Seoul
USA: Los AngelesSweden: StockholmSingapore: Singapore
USA: Dallas
USA: Chicago
USA: Atlanta
USA: Miami
USA: New York
Canada: Paris
Canada: Toronto
USA: Mexico City

Linode Data Center Location In Cloudways Hosting

USA: DallasGermany: FrankfurtAustralia: SydneyJapan: Tokyo
USA: AtlantaSingapore: Singapore
Canada: TorontoIndia: Mumbai
USA: Newark
USA: Fremont

Things That I Don’t Like In Cloudways Cloud Hosting

Cloudways was a great cloud hosting from the speed, the flexibility, and almost all that it offers are great, but there are a few things that I didn’t like about it and let me elaborate on them for you.

No Free Webmail

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Cloudways Review From A Real User

Honestly, this was my main concern about this cloud hosting. I need webmail to create a professional-looking email rather than an email address that is provided by Gmail for free.

I use it for my contact, and for those inquiries on my website like sponsorship, affiliate, or any concern with my website.

In my previous hosting provider even though their plan was cheaper compared to Cloudways because obviously, it was a premium shared hosting, they still include free webmail on which I can create a professional-looking email address together with a mailbox at no extra cost.

But in this cloud hosting, if you want to have webmail, you can include it on your Cloudways add-on, which is cheap enough, but still an extra cost is an extra cost no matter how cheap it is, it was still an additional cost which you can get for free in some web hosting.

No File Manager

Another thing that I don’t like was the lack of a file manager, in the five years of managing my own website, there are some instances where I need to delete, modify, or add some files on my website which is why having a dedicated file manager on hosting is important for me.

Sadly Cloudways doesn’t have a file manager, if you want to access your file you can use FileZilla which is not convenient for me because you need to set it up first before you can use it. FileZilla is another learning curve, especially for beginners.

If you are a WordPress user, you can use a plugin called File manager, but a plugin is not as secure compared to a file manager that is directly into a hosting, which is why It is a disappointing factor for me, I need a file manager right out of the box without using third party software or a plugin.

Host Your Website On Cloudways

Best Cloudways Alternatives

If you are still not convinced about Cloudways cloud hosting, or you find it a bit expensive. Here is the list of Cloudways alternatives that you can choose from.

1 Dollar Cloud Hosting

  • Affordable Cloud hosting
  • Price Starts at 1 Dollar A Month

SpdyHost Cloud Hosting

  • Affordable Cloud hosting
  • Pricing Start at $1.3 a month
  • Lot of features
  • Free CDN
  • 7 Data Centers World Wide

Cloudways Affiliate: Earn Extra Cash Through Their Affiliate

Another extra feature of using Cloudways was their affiliate program. You can earn extra cash by promoting or referring Cloudways to your friends, clients, or audience. But wait, before you apply to their affiliate program, just make sure that you enjoy their services.

I’m also an affiliate of theirs but I will never promote or recommend a product or service that I’m not satisfied with. I’m promoting Cloudways not just by their commission but because of their excellent services. So only applied if you already use Cloudways and satisfy with their hosting.

If you love their cloud hosting and want to promote their service. There are two ways to earn as an affiliate, you can choose either slab or hybrid affiliate.

  • Slab Cloudways Affiliate– Slab is a performance-based commission. You can earn instantly every time you refer a new customer.
  • Hybrid Cloudways Affiliate– A hybrid is a unique form of earning. By choosing Hybrid you can have flexible earnings. You can earn an instant commission from every referred customer, plus a lifetime monthly commission as long as the one that you refer stays in Cloudways.


After a few months of hosting my website in this cloud hosting, I couldn’t find any issues it was fast, and way faster compared to premium Webhosting, and the 24/7 support and really fast response help me a lot when there are some issues in my website.

The only downside for me was the lack of free webmail, and the lack of file manager, some complained about Cloudways about lacking cPanel, but for free it doesn’t matter since the control panel is way easier compared to cPanel.

I migrate my website to Cloudways and will remain with Cloudways since I’m very satisfied with its features, server performance, and customer support, it is a cloud hosting that is truly worth trying.

More From Mirageportal

Frequently Ask Questions For Cloudways

Is Cloudways worth it?

I’ve been hosting my own website in Cloudways for a few months and It was excellent, it was fast on WordPress, and had no downtime. The price is really worth the performance and service of Cloudways.

How much is Cloudways monthly?

The monthly bill in Cloudways depends on how many resources your website use, and what plan you choose, it may range from $10 a month to $274.33 a month.

Is Cloudways good for beginners?

Cloudways has a very simple interface, it is the simplest dashboard that I have ever used. Almost everything in Cloudways can be done in just a few clicks. You don’t need to have some technical knowledge to manage your website in their hosting. Cloudways is the most beginners friendly Cloud hosting.

Is Cloudways a VPS?

No, Cloudways is manage cloud hosting which is faster than a VPS, they also have premium cloud providers like DigitalOcean, Vultr, Linode, AWS, and Google Cloud.

Is Cloudways a managed WordPress hosting?

Cloudways is not a managed WordPress hosting. It is a managed cloud hosting platform where you can host your WordPress websites.

About Mirage

7818af042897cbb9ac5315f82ef97faf?s=90&d=identicon&r=gMirage is a full-time game reviewer, hardcore gamer, tech enthusiast, and webmaster. Being a hardcore gamer he plays countless video games in any form like PC games, mobile games, and consoles. And any gaming genre like MMORPG, Strategy games, RPG, Shooter games, Battle Royals, Racing Games, etc. Whether it is a traditional video game, play to earn game, or AKA Blockchain game, crypto game.

His expertise in the field of video games allows him to create truly useful content like guides, tutorials, tips, tricks, and all useful info about games. He is also a tech enthusiast or what others called a tech nerd. He is always fascinated with new gadgets and technologies giving him the ability to understand new tech and gadgets and write useful content about them.

Mirage is also a webmaster that loves building websites since 2017, he was obsessed with optimizing, designing, and improving the performance of a website. Aside from that Mirage also loves finding ways how to earn money on the internet because he is an introvert that loves staying at home. You might be wondering how a single person can manage different things like this. It was because video games, tech, website management, and how to earn money online was his hobby and his passion.

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